777r Privacy Policy — Your Data, Your Rights, Our Responsibility

1Overview

This Privacy Policy describes how 777r ("we", "us", "the platform") collects, uses, stores and protects the personal information of users ("you", "Player") who register for and use the 777r website and mobile application.

By creating an account or using the platform in any capacity, you acknowledge that you have read this policy and consent to the processing of your personal data as described here. This policy should be read together with our Terms and Conditions, which govern the overall relationship between you and 777r.

We are committed to handling your personal data responsibly. This is not a document we publish to satisfy a legal checkbox — it reflects the actual way data is handled on the 777r platform, and we update it whenever our practices change in a material way.

2What Personal Information We Collect

The information we collect depends on how you interact with the platform. Below is a breakdown of the main categories:

We only collect information that is genuinely needed for the purposes listed. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

3How We Collect Your Information

Your information reaches us through several channels:

• Directly from you: When you register an account, complete your profile, make a deposit or withdrawal, contact support or respond to a promotional offer
• Automatically: When you use the platform — on mobile browser or through the 777r app — we automatically collect technical data such as your device type, IP address, browser version and how you navigate the platform
• From payment partners: JazzCash, Easypaisa, Raast and banking partners provide transaction confirmation data necessary to credit deposits and process withdrawals
• Through cookies and similar technologies: As described in the Cookies section of this policy

4How We Use Your Personal Data

Your data is used for specific, legitimate purposes. Here is exactly what we use it for:

• Account management: Creating and maintaining your 777r account, authenticating your login, and keeping your profile up to date
• Transaction processing: Crediting deposits to your account and processing withdrawal requests to your registered JazzCash, Easypaisa, Raast or bank account in PKR
• Identity and age verification: Confirming that you meet the minimum age requirement of 18 years and that your account belongs to a real, verifiable individual
• Security and fraud prevention: Detecting unusual activity, preventing unauthorised access, identifying duplicate accounts and protecting other players on the platform
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problematic behaviour, and proactively offering self-management tools where appropriate
• Customer support: Responding to your queries, resolving disputes and maintaining records of support interactions
• Platform improvement: Analysing aggregate usage patterns to improve platform performance, fix technical issues and develop features that Pakistan players actually want
• Promotional communications: Sending you relevant offers, bonus notifications and platform updates — only where you have not opted out of such communications

5Sharing Your Data With Third Parties

We do not sell, rent or trade your personal information. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

• Payment processors: JazzCash, Easypaisa, Raast and bank transfer partners receive only the transaction data required to process your deposit or withdrawal. They operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification providers: When we need to verify your CNIC or confirm your identity, we may use a third-party verification service. These providers process only the data needed for the verification check and are contractually prohibited from using it for any other purpose.
• Technology and infrastructure partners: Cloud hosting, security and platform infrastructure providers may process data as part of delivering the service. These are data processors acting on our instructions, not independent data controllers.
• Legal obligations: We may disclose personal data if required to do so by a lawful authority or legal process. We will only provide what is specifically required and will not go beyond the scope of the legal obligation.

We do not share your data with advertisers, data brokers, marketing agencies or any party that would use it for commercial purposes unrelated to operating your 777r account.

6Payment Data and Financial Information

All financial transactions on 777r are conducted in PKR. When you make a deposit via JazzCash, Easypaisa, Raast or Bank Transfer, the transaction is processed through the respective payment provider's secure infrastructure. 777r receives a transaction confirmation and reference — we do not store your full JazzCash PIN, Easypaisa credentials or banking passwords on our servers.

For withdrawals, your registered payment method details are stored securely to ensure funds can only be returned to their verified source. This is a security measure, not a commercial one — it protects you from unauthorised withdrawal requests.

7How Long We Keep Your Data

We retain personal data for as long as your account is active and for a reasonable period afterwards to satisfy operational, legal and security requirements. The general retention approach is as follows:

• Active accounts: Data is retained for as long as the account remains open and for a period after closure to allow for dispute resolution
• Transaction records: Financial transaction records are retained for a minimum period to comply with financial record-keeping requirements
• Support communications: Support chat logs and email correspondence are retained for a period sufficient to resolve any follow-up queries
• Technical logs: Server logs and IP data are retained for a shorter period, used primarily for security monitoring and are purged on a rolling basis

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8How We Keep Your Data Secure

Security is not an afterthought at 777r. We have implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. These include:

• Encryption of data in transit using industry-standard TLS protocols
• Encryption of sensitive data at rest, including financial details and identity records
• Strict access controls ensuring that only authorised staff can access personal data, and only to the extent required for their specific role
• Regular security assessments and monitoring of platform infrastructure
• Two-factor authentication options for player accounts
• Automated fraud detection systems that flag unusual activity in real time

No system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal information, we will notify you through the contact details on your account without undue delay and describe the steps being taken to address the incident.

9Your Rights Over Your Personal Data

You have meaningful rights over the personal information we hold about you. Here is what you can do:

To exercise any of these rights, contact the 777r support team through the live chat on the platform or via the email address listed at the bottom of this page. We will respond within a reasonable timeframe and may ask you to verify your identity before actioning the request.

10Cookies and Tracking Technologies

777r uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how the platform is being used. Here is a plain explanation of what we use:

• Essential cookies: These are necessary for basic platform functions — keeping you logged in during a session, maintaining your bet slip and remembering your preferences. The platform cannot function without them.
• Analytics cookies: We use aggregate, anonymised analytics data to understand which parts of the platform are used most, where technical issues arise and how to improve the overall experience for Pakistan players.
• Security cookies: Used to detect and prevent fraudulent activity, protect against bot access and maintain the integrity of user sessions.

We do not use cookies to build advertising profiles or share your browsing behaviour with advertising networks. Most browsers allow you to manage cookie settings; however, disabling essential cookies may affect the functionality of the platform.

11Minors and Age Restriction

The 777r platform is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we discover or are notified that a registered account belongs to a person under 18, that account will be closed immediately and any personal data associated with it will be deleted in accordance with this policy, subject to any legal obligations to retain records of the incident.

If you believe a minor has accessed or registered on the platform, please contact our support team immediately so we can investigate and take appropriate action.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered users through an on-platform notification and update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of the 777r platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have concerns about any changes, contact our support team before continuing to use the platform.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please contact the 777r support team. We take privacy queries seriously and aim to respond promptly.

You can reach us through the live chat feature available on the platform, or via our support email address listed in the footer of this page. When submitting a privacy request, please include your registered mobile number and a brief description of your query so we can assist you efficiently.

For questions about responsible gaming tools and account self-management, please visit our dedicated Responsible Gaming page.